Privacy policy

PRIVACY POLICY

Last updated: January 2025

Drop Store AU ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

What We Collect

When you make a purchase or interact with our store, we may collect:

• Name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)• Payment information (processed securely via Shopify Payments — we do not store card details)
• Order history

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Comply with legal obligations
• Improve our store and customer experience

We Do Not

• Sell your personal information to third parties
• Share your data with marketers
• Send promotional emails without your consent

Data Security

Your data is protected by Shopify's secure, PCI-compliant infrastructure. We use SSL encryption to protect information transmitted to and from our store.

Third-Party Services

We use trusted third-party services to operate our store, including:

• Shopify (e-commerce platform)
• Australia Post (shipping and tracking)
• Payment processors (Shopify Payments, PayPal)

These providers have their own privacy policies and handle your data in accordance with their terms.

Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where legally permitted)

To exercise these rights, contact us at contact@dropstore.com.au

Cookies

Our store uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though some features may not function properly.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, contact us at:

Email: contact@dropstore.com.au

Mailing Address:
PO Box 1914
Taylors Lakes VIC 3038
Australia